AAMVAcast

AAMVAcast - Episode 81 - Leadership with Spencer Moore

In this episode, we discuss leadership with Spencer Moore, Second Vice Chair of the AAMVA International Board of Directors and Commissioner of the Georgia Department of Driver Services.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by VINsmart. Need help with your recall campaigns? DMVs, government agencies, and fleet owners can learn more by visiting  www.VINsmart.com/for-Businesses or call 1-888-950-9550.

AAMVAcast - Episode 80 - Customer Service with Peter Lacy

In this episode, we speak with AAMVA International Board Member Peter Lacy, Commissioner of the Indiana Bureau of Motor Vehicles, about modernizing customer service delivery to better meet the community's needs.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by VINsmart. Need help with your recall campaigns? DMVs, government agencies, and fleet owners can learn more by visiting  www.VINsmart.com/for-Businesses or call 1-888-950-9550.

AAMVAcast - Episode 79 - DMV Office Move with Torre Jessup

In this episode, we speak with AAMVA International Board Member Torre Jessup, Commissioner of the North Carolina Department of Motor Vehicles, about what it took to move his agency's headquarters in the middle of a pandemic, and what other jurisdictions can learn.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by VINsmart. Need help with your recall campaigns? DMVs, government agencies, and fleet owners can learn more by visiting  www.VINsmart.com/for-Businesses or call 1-888-950-9550.

 

AAMVAcast - Episode 78 - ITSR

In this episode, we speak with AAMVA International Board Member Boyd Dickerson-Walden, Chief Information Officer and Director of the Division of Information Systems Administration at Florida Highway Safety and Motor Vehicles, about the AAMVA IT Strategic Roadmap (ITSR). 

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by VINsmart. Need help with your recall campaigns? DMVs, government agencies, and fleet owners can learn more by visiting  www.VINsmart.com/for-Businesses or call 1-888-950-9550.

 

 

 

AAMVAcast - Episode 77 - FMCSA and ELDT

In this episode, we speak with Joe DeLorenzo, Director of Enforcement and Compliance with the Federal Motor Carrier Safety Administration, about the entry level driver training rule (ELDT) and what it means for the AAMVA community.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by VINsmart. Need help with your recall campaigns? DMVs, government agencies, and fleet owners can learn more by visiting  www.VINsmart.com/for-Businesses or call 1-888-950-9550.

AAMVAcast - Episode 76 - Idaho Transportation Department and Online Services

In this episode, we speak with Alberto Gonzalez, Administrator of the Idaho Division of Motor Vehicles, about his agency's online services portal, winner of the AAMVA International Customer Convenience Award. 

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by VINsmart. Need help with your recall campaigns? DMVs, government agencies, and fleet owners can learn more by visiting  www.VINsmart.com/for-Businesses or call 1-888-950-9550.

 

AAMVAcast - Episode 75 - Arizona and Mobile Driver‘s Licenses

In this episode, we speak with Eric Jorgensen, Director of the Arizona Department of Transportation Motor Vehicle Division, member of the AAMVA Region 4 Board, and  Secretary of the AAMVA International Board of Directors, about his agency's partnership in a mobile driver's license pilot with TSA and Apple, and virtual customer service.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by VINsmart. Need help with your recall campaigns? DMVs, government agencies, and fleet owners can learn more by visiting  www.VINsmart.com/for-Businesses or call 1-888-950-9550.

 

AAMVAcast - Episode 74 - NMVTIS and Law Enforcement

In this episode, we speak with Chris McDonold, Executive Director of the Maryland State Police, and Derek Dinsmore, Detective at the Maine Department of the Secretary of State, Bureau of Motor Vehicles and Chair of the NMVTIS Law Enforcement Subcommittee, about how law enforcement can use NMVTIS in their investigations.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by VINsmart. Need help with your recall campaigns? DMVs, government agencies, and fleet owners can learn more by visiting  www.VINsmart.com/for-Businesses or call 1-888-950-9550.

 

 

AAMVAcast - Episode 73 - Nebraska eFleet Services

In this episode, we speak with Betty Johnson with the Nebraska Department of Motor Vehicles about the agency's eFleet Services program which won the 2021 International Improvement Through Efficiencies Award.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by VINsmart. Need help with your recall campaigns? DMVs, government agencies, and fleet owners can learn more by visiting  www.VINsmart.com/for-Businesses or call 1-888-950-9550.

AAMVAcast - Episode 72 - Government Alliance on Race and Equity

In this episode, we speak with Gordon F. Goodwin, Government Alliance on Race and Equity (GARE) Director at the new Race Forward, about diversity, equity, and inclusion efforts in the AAMVA community. The new Race Forward is the union of two leading racial justice non-profit organizations: Race Forward and Center for Social Inclusion (CSI).

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by VINsmart. Need help with your recall campaigns? DMVs, government agencies, and fleet owners can learn more by visiting  www.VINsmart.com/for-Businesses or call 1-888-950-9550.