AAMVAcast

AAMVAcast - Episode 87 - DMV Customer Service

In this episode, we speak with Katie Deighton with the Wall Street Journal about her recent article on customer service at the DMV.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by GET Mobile ID by GET Group North America, the smart choice for ID implementations. Put citizens in control with GET Mobile ID. Fully ISO compliant 18013-5 and surpasses AAMVA guidelines. Learn more at getgroupna.com

 

AAMVAcast - Episode 86 - Rick Holcomb

In this episode, we speak with former Chair of the AAMVA Board of Directors, Rick Holcomb, about his many years of service to the AAMVA Community as he prepares to retire from his position as Commissioner of the Virginia DMV.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by VINsmart. Need help with your recall campaigns? DMVs, government agencies, and fleet owners can learn more by visiting  www.VINsmart.com/for-Businesses or call 1-888-950-9550.

 

AAMVAcast - Episode 85 - January Board Meeting Recap

In this episode, we welcome back Chrissy Nizer, Administrator at the Maryland Department of Transportation Motor Vehicle Administration and the Chair of the AAMVA International Board of Directors, to recap the January Board Meeting.

 

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by VINsmart. Need help with your recall campaigns? DMVs, government agencies, and fleet owners can learn more by visiting  www.VINsmart.com/for-Businesses or call 1-888-950-9550.

 

 

AAMVAcast - Episode 84 - 2021 Year in Review

In this episode, we take a look back at 2021 with Anne Ferro, AAMVA President and CEO, and discuss what's ahead in the new year.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by VINsmart. Need help with your recall campaigns? DMVs, government agencies, and fleet owners can learn more by visiting  www.VINsmart.com/for-Businesses or call 1-888-950-9550.

 

AAMVAcast - Episode 83 - Revisited: Highway Safety During the Holidays

Happy Holidays! This week, we revisit our episode with Robert Ritter, Director of the Office of Impaired Driving and Occupant Protection at the National Highway Traffic Safety Administration (NHTSA), discussing highway safety and preventing impaired driving during the holiday season.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by VINsmart. Need help with your recall campaigns? DMVs, government agencies, and fleet owners can learn more by visiting  www.VINsmart.com/for-Businesses or call 1-888-950-9550.

 

AAMVAcast - Episode 82 - Diversity, Equity, and Inclusion with Washington DOL

In this episode, we speak with Teresa Berntsen, Director of the Washington Department of Licensing, about her agency's efforts to address diversity, equity, and inclusion in their recruitment and operational practices.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by VINsmart. Need help with your recall campaigns? DMVs, government agencies, and fleet owners can learn more by visiting  www.VINsmart.com/for-Businesses or call 1-888-950-9550.

 

 

AAMVAcast - Episode 81 - Leadership with Spencer Moore

In this episode, we discuss leadership with Spencer Moore, Second Vice Chair of the AAMVA International Board of Directors and Commissioner of the Georgia Department of Driver Services.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by VINsmart. Need help with your recall campaigns? DMVs, government agencies, and fleet owners can learn more by visiting  www.VINsmart.com/for-Businesses or call 1-888-950-9550.

AAMVAcast - Episode 80 - Customer Service with Peter Lacy

In this episode, we speak with AAMVA International Board Member Peter Lacy, Commissioner of the Indiana Bureau of Motor Vehicles, about modernizing customer service delivery to better meet the community's needs.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by VINsmart. Need help with your recall campaigns? DMVs, government agencies, and fleet owners can learn more by visiting  www.VINsmart.com/for-Businesses or call 1-888-950-9550.

AAMVAcast - Episode 79 - DMV Office Move with Torre Jessup

In this episode, we speak with AAMVA International Board Member Torre Jessup, Commissioner of the North Carolina Department of Motor Vehicles, about what it took to move his agency's headquarters in the middle of a pandemic, and what other jurisdictions can learn.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by VINsmart. Need help with your recall campaigns? DMVs, government agencies, and fleet owners can learn more by visiting  www.VINsmart.com/for-Businesses or call 1-888-950-9550.

 

AAMVAcast - Episode 78 - ITSR

In this episode, we speak with AAMVA International Board Member Boyd Dickerson-Walden, Chief Information Officer and Director of the Division of Information Systems Administration at Florida Highway Safety and Motor Vehicles, about the AAMVA IT Strategic Roadmap (ITSR). 

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by VINsmart. Need help with your recall campaigns? DMVs, government agencies, and fleet owners can learn more by visiting  www.VINsmart.com/for-Businesses or call 1-888-950-9550.