Episode 280 - Trailblazer Award Winning Georgia DDS Elevates Technology for 5-Star Customer Service

In this episode, we spoke to Angelique McClendon, Commissioner of the Georgia Department of Driver Services (DDS), who was the winner of the AAMVA Trailblazer Award, for its innovative use of technologies like app clips, self-service kiosks, and Incode functionality. Learn how DDS is streamlining services, reducing wait times, and delivering 5-star customer experiences through modernized, customer-focused solutions.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur